Effective Date: August 4, 2025

Welcome to Ideal Lighting (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit https://ideallighting.in or interact with our products and services. The website markets industrial and flameproof lighting, switchgears, fans, and related equipment and provides inquiry forms for prospective customers.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or submit an enquiry, we may collect:

• Name
• Company Name
• Email Address
• Phone Number
• WhatsApp Number
• City
• Job Title (if provided)
• Any information included in your message

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Referral URLs
• Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Provide quotations
• Process product requests
• Deliver customer support
• Improve our website
• Communicate regarding products and services
• Send technical information or catalogues when requested
• Prevent fraud and maintain website security
• Comply with legal obligations

3. Legal Basis for Processing

Where applicable, we process personal information based on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

4. Cookies

Our website may use cookies to:

• Improve user experience
• Remember preferences
• Measure website traffic
• Analyse visitor behaviour
• Enhance website performance

You may disable cookies through your browser settings, although some website functionality may be affected.

5. Google Analytics and Third-Party Services

We may use third-party analytics providers such as Google Analytics to understand website usage.

These providers may collect:

• Device information
• IP address
• Browser details
• Pages visited
• Session duration

These services operate under their own privacy policies.

6. Marketing Communications

If you voluntarily provide your contact details, we may send:

• Product updates
• New product launches
• Technical catalogues
• Industry news
• Promotional communications

You may opt out at any time by contacting us or using the unsubscribe option where available.

7. Sharing of Information

We do not sell your personal information.

We may share information with:

• Service providers
• Website hosting providers
• Email service providers
• Logistics partners
• Government authorities when legally required
• Professional advisers such as auditors or legal counsel

All such parties are expected to protect your information appropriately.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Meet contractual obligations
• Resolve disputes
• Comply with legal requirements
• Maintain business records

When no longer required, information is securely deleted or anonymized.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent (where processing is based on consent)
• Object to certain processing activities
• Request information about how your data is processed

To exercise these rights, please contact us using the details below.

11. Children’s Privacy

Our website is intended for business and industrial customers.

We do not knowingly collect personal information from children under the age required by applicable law.

12. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those third-party websites.

13. International Data Transfers

If your information is transferred outside India, we will take reasonable measures to ensure it receives an appropriate level of protection in accordance with applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon publication on this page. The updated “Effective Date” will indicate the latest revision.

15. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Ideal Lighting & Smart Technologies Pvt. Ltd.

Website: https://ideallighting.in

Email: anil.gupta@ideallighting.in

Phone: +91 99587 73322

Address:

Plot No A-3 To A-10, TF-9-10, Centre Square, Nr. DR. BACK C/O,

GIDC, Ankleshwar

Gujarat – 393002

India